Advanced
Certificate in Licensed Hospitality - ACLH
Course
Title
BIIAB
Advanced Certificate in Licensed Hospitality - ACLH
Course
Overview
The
Advanced Certificate in Licensed Hospitality is designed
to give Managers and Supervisors the skills to effectively
manage their business through a combination of training
and self-study, resulting in a recognised qualification
to Advanced Level.
All units give an industry recognised Advanced Level qualification.
The 3 core units make up the Advanced Level Qualification.
All courses are highly interactive and involve a good
deal of application, participation and discussion, with
plenty of opportunity to develop your business and exchange
views.
Benefits
Gained
An
ideal opportunity to gain a nationally recognised qualification
whilst developing your people and business. This award
is about the application of practical measures to ensure
the development and profitability of the business. Improvements
can be measured, staff morale increased, and the expectations
of the customer are met or exceeded.
Take your time to build your qualification and address
the areas of your business that could be improved - gaining
a qualification for each unit achieved.
The Advanced Certificate in Licensed Hospitality prepares
you for, and forms the basis of, the Diploma
in Licensed Hospitality
What is the course
duration?
Each
unit is 2 days long, although this can be flexible.
Who
is the course/qualification aimed at?
Managers
and potential managers & those wishing to progress
upwards.
What
are the Entry Requirements?
There
are no entry requirements for this course
What
topics are covered?
Unit
1 Learning Objectives
The learning objectives for this unit are as follows:
- (1)
Explain the business applications and benefits of
the P&L. Accurately calculate and apply sales
and expenditure figures to a P&L and outline the
main factors influencing machine income performance
- (2)
Calculate and analyse trading accounts quantifying
positive and adverse performance, identify reasons
and recommending appropriate action
- (3)
Categorise, calculate and analyse business costs and
expenses to quantifying positive and adverse performance,
the impact on net profit (cash & percentage),outlining
reasons and recommending appropriate action
- (4)
Calculate and explain the relationship between fixed
costs and depreciation to business profit. Calculate
and apply spend per head, volume and break-even to
determine appropriate business strategies.
- (5)
Outline the budget and forecasting process, explaining
the benefits accrued to business and analyse relevant
business information to construct appropriate P&L
budgets/forecasts
Unit
2 Learning Objectives
The learning objectives for this unit are as follows:
- (1)
Explain marketing and the marketing mix and their
relationship to customer focus and the business vision
- (2)
Apply recognised market analysis models to evaluate
an external business environment and outline the internal
factors to be considered when establishing marketing
objectives
- (3)
Explain the importance of customer focus, apply methods
of identifying and analysing target customer groups
- (4)
Develop marketing objectives and an action plan for
a business, applying appropriate promotional techniques
to a target customer group
- (5)
Design and analyse marketing evaluation tools. Explain
how to monitor and evaluate the success of a marketing
plan against objectives in order to achieve the business
vision
Unit
3 Learning Objectives
The learning objectives for this unit are as follows:
- (1)
Describe the direct link between motivation and business
objectives and outline the impact that motivation
has on a business
- (2)
Explain and apply motivation techniques to identify
what motivates and de-motivates management; teams
and individual staff members
- (3)
Explain the importance of teamwork and leadership
styles in motivating a team. Apply recognised team
development theories to create team motivation strategies
- (4)
Apply the principles of performance monitoring and
feedback to effectively coach good or bad performance
in a given situation
- (5)
Outline and apply the concepts of Reward and Incentive;
including the link between these and business objectives
Is
there an examination?
Each unit has a pre-course test which counts towards
the overall marks.
Each
unit has an end of unit exam lasting 1 hour, containing
10 questions on the application of the subject matter.
Unit 2 also has an open book test.
Availability
and application
These courses are run continually - please advise us of
your preferred dates using the online
booking form, or contact form
Some areas may attract subsidies depending on type of
course.
