Level 3 Diploma in Licensed Hospitality (DLH) Duration: Depends on units taken
Summary Part of the BIIAB Profitable Business Portfolio (PBP)and awarded on successful completion of 4 units in addition to the 3 core units achieved for the BIIAB Level 3 Advanced Certificate in Licensed Hospitality.
PBP is a professional development programme for experienced licensed retailers and key staff who want to improve their skills.
Details The BIIAB DLH is designed to enable licensed retail operators to broaden their management and business development skills, in subject areas specific to their business requirements. The Diploma comprises the BIIAB Level 3 Certificate in Licensed Hospitality plus passes in four further units from the following elective units of the portfolio:
Unit 4 Customer Service Procedures Unit 5 Training Design and Delivery Unit 6 Sales Promotion Unit 7 Business Planning Unit 8 Merchandising and Selling Unit 9 Introducing a New Catering Offer Unit 10 Managing Capital Expenditure Unit 11 Stock Control Unit 12 Improving your Catering Operation Unit 13 Recruitment and Emplyment Practice Unit 14 Accommodation Control
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